FAQs

What is the Shipping policy?

UPS- Home Delivery/ Ground

How long to process an order?

We strive to get orders shipped out in a minimum of 5 business days (excluding weekends and holidays) however this can take up to 10 days. Please note orders received after 5PM will be processed the next business day. Estimated time for delivery is 14 days.

Due to the COVID-19 estimated delivery dates from our supplier may be longer.

Is this website secure for my credit cards?

We wouldn't have it any other way. We use a secure online server, and you can be assured of this through the (s) after our http in the address.

Do you offer discount codes?

No. We work hard to ensure we are offering the lowest price we are able. Sometimes the price will increase due to shipping and material fees, but we try to keep those to a minimum when at all possible.

How to contact?

Please send all questions and concerns to Info@WillowTreeRidgeDesign.com or call 815-608-5098 M-F 9am to 4pm CST